Common Scout
About the Role
▷ Drive sales through the engagement of customers, suggestive selling, and sharing excellent product knowledge
▷ Provide outstanding customer service by listening and exceeding customers needs.
▷ Document sales by creating or updating customer profile records. Help create a regular following and maintain regular customer relationships
▷ Process payments by totaling purchases, processing checks, cash, and store or other credit and debit cards
▷ Assists with receiving and stocking wine
▷ Attend staff education sessions
▷ Setup and execute occasional before or after hour events/tastings (public or private)
▷ Maintain company standards
▷ Excellent Organizational and Multi-tasking skills
▷ Experience in the wine industry + certification highly preferred
▷ Proficient in Microsoft Office Suite, Mac OS, Lightspeed retail
Assist Store Manager with:
▷ Delivery check-in and invoice input
▷ Processing of special orders
▷ Merchandise ordering and display
▷ Visual setting of the Shop
▷ Ensure every customer receives a stellar customer experience
▷ Team training, coaching and development
▷ Resolution of customer issues/complaints
▷ Daily delivery scheduling
▷ Wine Club orders and member management
▷ Interviewing, hiring, and enrolling
▷ Ensuring product descriptions are up-to-date on the website
▷ Meeting sales goals and improving sales strategies
Benefits
✧ Competitive starting wage
✧ Health benefits
✧ Employee discount
✧ Reimbursement for wine education
✧ Generous PTO structure
✧ Work-life balance
About the Company
“Here at Perrine’s Wine, we believe that everyone should have access to good wine, regardless of experience or budget. Our team is made up of a passionate group of wine professionals who feel that discovering and drinking good wine should be both easy and inviting, without any sense of intimidation or pretension. To us, good wine is produced in a sustainable and environmentally-friendly way reflecting the place from which it comes and tastes downright delicious. Furthermore, sourcing good wine for our guests goes far beyond simply curating bottles.”